Quality Management

 

Conquering Configuration Management Conundrum

C. Suresh kumar, Suresh Subramoniam

 

Modeling the Components of Management Quality to Measure Performance of Indian Private Sector Banks

Debmallya Chatterjee

 

Quality & Benchmarking for Research in Universities

Rajeev Saha, Sandeep Grover

 

Analysis of Performance Measures for Total Quality Management (TQM) in Manufacturing Industries

Rajiv P. Wad, K.N. Vijaya Kumar

 

Fuzzy Logic Approach for the Design of Six Sigma

Sanjeev Kumar, Ruchika Singh

 

Service Quality: A Study of Private Banks in NCR

Rupa Rathee, Pallavi Rajain